Customer loyalty has become a key differentiator across the cannabis industry, not just at the dispensary level. Leading product brands — from vape manufacturers to edibles creators — are now investing in creative and consumer-focused loyalty strategies that go beyond points and discounts. These brands are building direct connections with customers by offering exclusive experiences, educational content, and lifestyle integrations that make repeat buyers feel like valued insiders.
So, which cannabis brands are standing out when it comes to rewarding loyalty?
1. Wyld – Rewarding Experience Through Storytelling and Perks
Wyld, a leading name in cannabis edibles, blends product consistency with brand storytelling to keep customers engaged. Through its Wyld Club, fans get early access to new flavors, branded gear, and curated content that feels like more than just marketing. Their commitment to sustainability and premium ingredients strengthens the bond between product and consumer. By providing thoughtful touchpoints, Wyld fosters long-term loyalty rooted in lifestyle and shared values.
2. Stiiizy – Points, Perks, and Hype Culture
Stiiizy runs one of the most interactive loyalty programs for a cannabis brand, featuring an app-based rewards system that mirrors high-end retail. Customers earn points for purchases and unlock access to merchandise, products, and exclusive drops. Limited-edition collabs and urban streetwear deepen customer connection, making loyalty feel like part of a larger cultural movement. Stiiizy’s blend of innovation and hype continues to draw loyal fans and repeat buyers.
3. Kiva Confections – Email Exclusives and Product First Looks
Kiva takes a more understated approach, focusing on quality engagement and premium access. Their email list serves as the primary gateway to exclusive discounts, early product releases, and thoughtful education around cannabis use. Brands like Camino and Terra under the Kiva umbrella are often introduced to loyal subscribers first. Rather than using a points system, Kiva reinforces loyalty through experience and thoughtful customer appreciation.
4. PAX – Building Loyalty Through Tech and Trade-Ins
PAX, known for its sleek vaporizers, rewards customer loyalty through smart tech perks. Product registration opens up access to firmware updates, maintenance tips, trade-in credits, and app-exclusive settings that personalize the vaping experience. The PAX Rewards Program also offers limited-time discounts and bundle options for returning customers. This approach enhances not only retention but product satisfaction through long-term support.
5. Miss Grass – Loyalty Through Education and Empowerment
Miss Grass focuses on education, empowerment, and social responsibility to build a loyal following. The brand offers curated content on cannabis wellness, lifestyle, and usage that resonates deeply with modern consumers. Exclusive product launches, members-only newsletters, and community events reinforce the brand’s value-driven mission. Miss Grass rewards loyalty by providing substance over sales, creating a sense of belonging among its customers.
Brand Loyalty Goes Beyond Discounts
Top-performing cannabis brands are proving that loyalty isn’t just about transactions — it’s about trust, engagement, and connection. From tech-driven platforms like PAX to the storytelling-rich approach of Wyld, these companies are reshaping how cannabis consumers engage with their favorite products. Building loyalty through authenticity, exclusivity, and experience may be the strongest path to long-term growth in the evolving cannabis landscape.
