Loyalty pays off at Trulieve—literally. Through its customer rewards program, the multistate cannabis operator offers discounts, bonuses, and member perks to repeat shoppers looking to stretch their budgets. But is it a slam dunk for everyone? Here’s what you need to know.
How Trulieve Rewards Works
Trulieve Rewards is a free loyalty program available to both medical and adult-use customers in participating states. Signing up is simple: scan a QR code in-store or visit rewards.trulieve.com to get started.
Members earn 1 point for every $1 spent on eligible purchases. Once you’ve accumulated enough points, you can redeem them for discounts on future orders.
Redemption Tiers (FL/MD Example):
- 100 points = $5 off
- 250 points = $15 off
- 500 points = $35 off
- 1,000 points = $75 off
- 2,000 points = $160 off
More details here: Trulieve Florida Rewards and Trulieve Maryland Rewards
Earning Bonus Points
In addition to base points, Trulieve offers plenty of ways to boost your rewards:
- Referral Program: Earn 100 points per referral
- Birthday Bonus: Get 100 extra points during your birthday month
- Promotional Multiplier Days: Double or even triple points during select events
- Milestone Rewards: Spend more, earn more—high spenders may qualify for big bonuses
(Program details may vary by state. See full terms: Trulieve Rewards Terms)
Where It’s Available
Trulieve Rewards is currently active in several states, including:
- Florida
- Maryland
- Pennsylvania
- Ohio
- West Virginia
- Connecticut
- Georgia
- Arizona
Availability may differ based on state regulations and whether the dispensary is medical or adult-use.
Pros of the Program
1. Easy to Understand
The “1 point per $1” system is straightforward, and redemptions follow a clear tiered format.
2. Stackable with Sales
Rewards can often be combined with in-store promotions for even more value.
3. Generous Bonus Opportunities
Birthday gifts, referrals, and promotional days keep the program exciting and rewarding.
4. Encourages Loyalty
Frequent shoppers can see serious savings, especially at higher spend thresholds.
5. Seamless Sign-Up and Tracking
Points are added automatically after your purchase is picked up, and you can track them via your online account.
Cons of the Program
1. Points Expire
You have 180 days to use your points before they disappear. This can be a drawback for occasional customers.
2. State-to-State Differences
Not all benefits are available in every market. For example, Ohio lacks birthday and referral bonuses that Florida and Maryland include.
3. No Partial Redemptions
You must redeem the full reward tier (e.g., 500 points for $35 off). You can’t use 300 points if you don’t hit a set tier.
4. Customer Service Complaints
Some users have noted on platforms like Trustpilot that point balances were reset without notice during policy updates. Others report long waits when trying to resolve rewards issues.
5. Requires Regular Spending
To truly benefit, you need to spend enough before your points expire. For light users, this could be a challenge.
Is It Worth It?
If you shop regularly at Trulieve or take advantage of their frequent promotions, this rewards program can deliver solid value. Between referral bonuses and birthday gifts, the average user has multiple ways to earn discounts—fast.
But if you’re a casual customer, it might not be worth tracking your points only to risk losing them to expiration. In that case, other Trulieve promotions (like first-time patient discounts or daily deals) might offer more immediate value.
You can learn more or sign up at Trulieve Rewards.
Bottom line: Trulieve’s loyalty program is a solid way to save for regular shoppers—but make sure to check your state’s version, watch your expiration window, and aim to redeem before your points vanish.